Effective Date: January 13, 2026 · Last updated: July 21, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "User") and Lauer j.d.o.o. ("Company," "we," "us," "our"), a company registered in Croatia, governing your access to and use of the RealFoods mobile application (the "App").
BY DOWNLOADING, ACCESSING, OR USING THE APP, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE APP. Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We may update these Terms from time to time. If a change is material or reduces your rights, we will give you at least 30 days' notice by in-app notification or email before it takes effect, and you may cancel your subscription at any time before then. Other updates take effect when posted, shown by the "Last Updated" date.
IMPORTANT NOTICE FOR U.S. USERS: SECTION 11 CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER. IT AFFECTS YOUR RIGHTS TO RESOLVE DISPUTES WITH US.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes.
The App, including its code, design, branding, and "RealFoods" trademarks, is owned by Lauer j.d.o.o.
You retain ownership of photos or text you upload ("User Content"). You grant us a non-exclusive, worldwide, royalty-free license to host, store, process, and analyze your User Content, including transmitting it to the third-party AI providers described in Section 4.2, solely for the purpose of providing the App's features to you. This license ends when you delete the relevant content or your account, except where we must retain it for legal, security, or backup purposes as described in our Privacy Policy.
The App is for informational and educational purposes only. It is not a medical device and does not provide medical advice, diagnosis, or treatment.
The App uses Artificial Intelligence (including third-party providers such as Google Gemini, OpenAI, and fal.ai) to analyze food, generate certain food images, and estimate nutritional density. By using these features, you acknowledge and agree that your inputs (such as photos, text, and queries) will be transmitted to these third-party providers for processing.
The App's analysis is a tool for personal dietary education, not a definitive judgment on any commercial brand. Scores and flags represent subjective algorithmic opinions and should not be interpreted as objective statements of fact regarding a product's legal compliance or safety.
If you create an account, you are responsible for maintaining the confidentiality of your credentials. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend accounts that violate these Terms.
Premium features are sold via Apple iTunes/App Store. Payment is charged to your Apple ID upon purchase confirmation.
Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period in your Apple ID Account Settings.
Refunds are managed entirely by Apple according to their policies. We cannot issue refunds directly.
Subscription purchases are made through Apple's App Store. If you are in the EU or EEA, the subscription is sold to you by Apple Distribution International Ltd., which Apple's Media Services Terms and Conditions identify as the merchant of record. Your statutory right of withdrawal in respect of that purchase, and any cancellation or refund of amounts you have paid, is handled by Apple under EU consumer law and those terms. To request a refund, use Apple's refund process (see Section 6.3).
This concerns the purchase transaction only. It does not affect our own responsibilities to you for the App itself, including your statutory rights regarding the conformity of digital content and digital services under Directive (EU) 2019/770 as implemented in your country of residence, which you may exercise against us directly. Nothing in this Section limits any right you have under mandatory consumer-protection law.
We may offer a free trial or other promotional access on either subscription plan. Free trials require a valid payment method on your Apple ID and are managed directly through your Apple ID Account Settings. To avoid being charged, you must cancel the trial at least 24 hours before the trial period ends. Promotional access of any other kind is provided at our sole discretion and may be modified, downgraded, or revoked at any time, without prior notice.
You agree not to:
The App utilizes third-party services (e.g., Supabase, OpenAI, Google, fal.ai, Mixpanel, and Apple). We are not responsible for the availability or accuracy of these services. Certain analytics features (such as Mixpanel) collect pseudonymous usage data, tied to a device-generated identifier rather than your name or account, for product improvement. Analytics is controlled by a toggle in Profile > Privacy. If you are in the EU or EEA, it is switched off unless you turn it on; elsewhere you can switch it off at any time.
Nothing in these Terms excludes or limits our liability where the law does not permit it. This includes liability for death or personal injury caused by our negligence, gross negligence, or intent; liability that cannot be excluded under applicable product liability law; liability for fraud; and any other liability that cannot be excluded or limited under the mandatory consumer protection laws of the country where you habitually reside. If you are a consumer in the EU, EEA, or United Kingdom, your statutory rights regarding the conformity of digital content and digital services under Directive (EU) 2019/770, as implemented locally, are not affected by these Terms.
SUBJECT TO SECTION 9.1, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW:
For users residing outside the United States, these Terms are governed by the laws of Croatia. If you are a consumer, this choice of law does not deprive you of the protection of any mandatory provisions of the law of the country in which you habitually reside.
If you are a consumer habitually resident in the EU, EEA, or United Kingdom, you may bring proceedings relating to these Terms either in the courts of Croatia or in the courts of the country where you are domiciled, and we may bring proceedings against you only in the courts of the country where you are domiciled. For all other users residing outside the United States, the courts of Zagreb, Croatia shall have jurisdiction.
Scope: "U.S. User" means a consumer whose habitual residence is in the United States. This Section 11 applies only to U.S. Users. It does not apply to, and will not be enforced against, any consumer habitually resident in the European Union, European Economic Area, or United Kingdom; those users are governed exclusively by Section 10, and nothing in this Section affects their right to bring proceedings before their own national courts.
Claims shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
YOU AND LAUER J.D.O.O. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
You and we waive any constitutional and statutory rights to go to court and have a trial in front of a judge or a jury.
Lauer j.d.o.o. (Lauer jednostavno društvo s ograničenom odgovornošću za računalne usluge) Zapoljska ulica 36, 10000 Zagreb, Croatia Email: ppa.sdooflaer@ofni
Registered in the court register of the Commercial Court in Zagreb (Trgovački sud u Zagrebu) Court register number (MBS): 081677018 Company number (MB): 06178588 Personal identification number (OIB): 99386656303 VAT identification number (PDV ID): HR99386656303 Share capital: EUR 200.00, paid up in full
Lauer j.d.o.o. is not registered in the Croatian VAT system (small taxpayer under Article 90(1) of the Croatian VAT Act). The VAT identification number above is used solely for intra-EU transactions. We do not charge Croatian VAT. Your subscription is sold and invoiced by Apple, as described in Section 6.4.
You may send us a written complaint about the App by email to the address above. We will acknowledge your complaint without delay and reply in writing within 15 days of receiving it, telling you whether we accept it. We keep a record of written complaints for one year.
If we cannot resolve your complaint and you are a consumer in the EU, EEA, or United Kingdom, you may refer the matter to the consumer protection authority in your country. In Croatia this is the Državni inspektorat (State Inspectorate). We are not currently committed to using any particular alternative dispute resolution body, and we will tell you in writing whether we agree to take part in one if you propose it.
We may suspend or terminate your access to the App if you materially breach these Terms, or if your conduct is harmful to other users, to us, or to third parties. Except where immediate action is necessary to prevent harm, fraud, or a violation of law, we will give you notice and a reasonable opportunity to resolve the issue before terminating your access.
If we suspend or terminate your access, or remove content you have submitted, we will tell you what we did, the reason for it, and the contractual or legal ground we relied on. You may contest the decision by contacting us at the address in Section 12, and we will review it.
If we terminate a paid subscription and you are not at fault, we will support your refund request for the unused portion of your current billing period. As explained in Section 6.3, refunds are issued by Apple rather than by us, so we will assist you with Apple's refund process rather than pay you directly. This Section does not limit your statutory rights.
If you provide us with any suggestions or feedback ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use and fully exploit such Feedback in any manner we deem appropriate, without obligation to compensate you. This does not affect any moral rights you hold that cannot be waived or assigned under applicable law.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lauer j.d.o.o. regarding your use of the App and supersede all prior agreements or communications.
This Section applies solely to your license to use the App obtained through the Apple App Store. It does not extend to any other part of these Terms.
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